Frequently Asked Questions
The most Frequently Asked Question is where’s a good place to eat?
Downtown Franklin is home to over 25 local places to eat, including full-service restaurants, deli’s and sandwich shops, coffee houses, bakeries and wine bars. You don’t have to settle for what you can find in Anywhere, U.S.A. Franklin’s food scene is thriving and wide-ranging, from Meat ‘n Threes to barbecue joints to fine dining. Click here for a comprehensive list, and be sure and ask your guide for recommendations.
And if you’d like to try 5 fabulous eateries in one afternoon, book our food tour.
How long is the tour?
Classic Franklin and Civil War tours are 2 hours. The Murder and Mayhem, Haunted Franklin and Grave Matters tours are 90 minutes. The Southern Style food tour is 3 hours. Our programs for kids — I Spy Downtown Franklin, Local Lore and Listening to the Past — are closer to an hour.
How much walking is involved?
The Classic Franklin tour covers about six city blocks spread out over 2 hours. We walk a ways and tell a story, walk a little farther and tell another story, and so on. All the walking is on flat city sidewalks. There are several benches along the way that can accommodate three or four people, and the last 20 minutes or so of the tour take place in a church with ample seating for everyone.
Both the Murder and Mayhem and Haunted Franklin tours cover about six blocks as well. Many of the stops have steps where guests can sit and listen to the stories.
The Civil War tour is a bit more walking, about 10 blocks. Just make sure you wear comfortable shoes.
Where can I park?
All of the public parking in downtown Franklin is free. You can park on the street for four hours or all day in one of the two public parking garages, one on 2nd Avenue South and the other on 4th Avenue South. Some private pay parking lots have recently opened, but you should be able to find a free spot.
Where do we meet?
Classic Franklin, Haunted Franklin, Murder and Mayhem and Civil War tours: 305 Public Square (in front of old courthouse, next to Mellow Mushroom restaurant)
Grave Matters tours: Rest Haven and City Cemeteries, at the corner of 4th Avenue North and North Margin Street (no street address)
Ghosts of the Battlefield at Lotz House: 1111 Columbia Avenue.
Southern Style Food Tour: Puckett’s Boathouse: 98 E. Main St.
What happens if it rains?
We go rain or shine. If it’s just a bit drizzly, bring an umbrella. We usually cancel if it’s thundering and lightning or under freezing.
Is the tour wheelchair accessible?
Most tours are 100% wheelchair accessible. If you have a concern about wheelchair accessibility, please let us know when you book your tour and we will make every effort to accommodate the wheelchair.
What about tipping the tour guide?
Tipping is never required but always appreciated. Hugely appreciated.
Can I bring my dog?
Many people walk dogs in downtown Franklin. Please keep in mind, however, that you may be on a tour with as many as 25 other people. The Classic Franklin tour spends about 20 minutes inside a church. If you choose to bring a dog we ask that you use discretion and good judgment.
Can I take pictures on the ghost tours?
Of course. Just let us know if you get anything “interesting” on the ghost tours.
I know it says no kids under the age of 13 on the Murder and Mayhem tour, but can’t I bring my baby? She won’t know the difference.
We certainly understand that adult content will go over the head of a very young child, but there is nothing in the tour that is engaging for an infant. Young children quickly become bored. They squirm and cry and distract other guests who are expecting an adults-only evening. You will be distracted by worrying about your baby squirming and crying and bothering other guests.
Do you offer anything besides walking tours?
Yes! We can talk about anything related to our tours and books to your civic group, newcomers’ club, retirement center, scout troop meeting, Sunday school group, whatever. We also offer a step-on guide service for tour buses, and have even come dressed in antebellum costume and served as an open house hostess. Our food tours are a great way to combine food and history.
I don’t really like history. Will I like this tour?
Let me answer that with a question. Do you like a good story? Of course you do. Then you’ll like our tours because that’s what we’re all about. We don’t memorize a script. A Franklin on Foot walking tour is storytelling at its best. We introduce you to people and events in a way that will make it come alive for you. And if you liked history before this tour, you’ll LOVE it when we’re finished with you!
Do I have to make a reservation? Can I “walk up” and join a tour?
You can always ask to join a tour by walking up, but admission is space available. Some tours do sell out, especially during our busy times.
What about credit cards?
We use FareHarbor to book tours online. We can take credit cards at the time of the tour using Square card processing for walkups.
Do you take checks?
Yes, we take local and company checks, by prior arrangement.
What about cash?
We take cash for walkups.
I still have questions. Can I talk to a real live human being?
Please call us at 615-400-3808. We will be more than happy to answer your questions about Franklin on Foot or anything else that relates to a visit to Franklin. Please leave a message if you don’t get an answer. We turn off the phone when we’re on tour and will do the same for you when you’re taking a tour.